Home Water Services


Watersmart Systems and Plumbing is a full service Plumbing and Water Softening Company.  We also carry bottled water along with a line of high efficient water softeners for every budget. Contact us today for all of your home water needs. 


Water Systems

Water Softeners


WaterSmart sells, installs, and services the highest quality water softeners on the market. We know the Kitchener-Waterloo, Cambridge, and Guelph areas so all of our water softeners are fine-tuned to meet the unique hard water challenges of our area.

We sell 30,000, 32,000, and 45,000-grain high-efficiency softeners as well as a 30,000-grain unit with a built-in dechlorinator. Learn more about our water softeners.


Reverse Osmosis Systems

A reverse osmosis system can improve the taste of water for people who do not like the taste of dissolved mineral solids in their water. Click here to find out more about how R/O works.  WaterSmart Systems sells, installs, and services Duro Reverse Osmosis Systems.


Tankless Hot Water Heaters

At WaterSmart we install and service tankless water heaters. A tankless hot water heater will directly heat your water without the use of a storage tank. When you turn on your hot water tap, cold water flows through a pipe and into the hot water heater unit. Either a gas burner or an electric element heats the water. As a result, tankless water heaters deliver a constant supply of hot water.


Water Coolers

Bottled Water Coolers

We sell water coolers as well as the bottled water for them. Choose from spring, distilled, or purified water, which you can order online and have delivered free.

Or if you prefer, you can refill your own bottles at either of our store locations. Read more about our bottled water here.

Bottle-less Coolers

Our bottle-less coolers connect directly to your water pipeline so you will never have to change a bottle and you will never run out of cooled water.


Iron Filters

If you get your home water through from a private well, you may have iron in your water. Iron can have a strong smell and it can also stain toilets, tubs, sinks, etc. An iron filter can be installed to help remove the iron from your water. It is installed before a water softener which means that as your water enters your home, it will pass through the iron filter before it goes through your water softener and then to your taps. It can, therefore, filter most of the water in your home.


UV Lights

UV lights can be used in conjunction with an iron filter in order to further treat lower quality water. UV lights are not commonly used in the Kitchener-Waterloo area, however, if you think that you may need one, talk to our trained staff. They can advise you about your particular situation and whether or not UV lights are necessary for you.



Reverse Osmosis Filters


WaterSmart also sells and installs filters and the main membrane for Duro Reverse Osmosis Systems. Reverse Osmosis filters should be changed once a year.

Fridge Filters

If you have a refrigerator with a water dispenser, you may find it difficult to find replacement filters. WaterSmart carries fridge filters for every make and model of refrigerator, unlike the big box stores which only carry the most common models.

If you require a fridge filter that we don't carry, we will get it for you and add it to our current offerings. Or if you prefer, you can come into our store and pick it up yourself. Learn more about our fridge filters here



If you don't like the taste of chlorine in your water, WaterSmart offers you two ways to remove it. We sell a dechlorinator as a separate unit, or, if you prefer, we also have a 30,000-grain water softener unit with a built in dechlorinator. We recommend installing a dechlorinator and a softener rather than the all in one system.  The initial costs are higher but the longevity of both systems is bolstered in this set up.


Parts and Service

WaterSmart's expertly trained technicians will service any water system. If you require a part, we can order and replace it for you.

Plumbing Services

We are your plumbing service experts providing complete plumbing services for all residential plumbing jobs. We offer free onsite quotes before performing most jobs.  The plumbing services we provide include but are not limited to the following:

  • Disconnects/reconnects

  • Installations

  • All water systems listed above

  • Kitchen sinks, deep sinks, and bathroom sinks

  • Toilets

  • Dishwashers

  • Garburators

  • Refrigerators

  • Bathtubs

  • Faucets and Fixtures


Benefits Of Buying From A Store vs. A Door-To-Door Service Provider


WaterSmart has two convenient locations where customers can always contact us if they have any questions or concerns.

We have been a trusted provider of home water services for 25 years and we are still continuing to grow.

Our customers always get top-notch customer service and because of this, they have repeatedly referred and recommended WaterSmart to their friends and family.

Our proven reputation for excellence is what has made us so successful.If you make a purchase from us, you can be assured that we will be around to service and support you with all of your plumbing and home water needs. 

 If you purchase from a company that sells door-to-door, you may end up paying more because the salesperson is paid high commissions.

A large portion of what you are spending goes to cover the commission and not into the purchase of a quality product.

Furthermore, once the sales company leaves you may not be able to get product support or maintenance service. WaterSmart has been in the KW region for more than two decades and we will be here to continue to provide you with the highest quality service after the sale.


WaterSmart Is Your One-Stop Home Water Services Company!