Water Softener Repair Waterloo

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If you are looking for the best water softener repair Waterloo has to offer, then WaterSmart Systems and Plumbing can help. Our experienced technicians know how to repair almost every brand of water softener - contact us today!


Water Softener Repair Waterloo

Common Water Softener Problems

There are a number of issues that can occur with your water softener over time. Some of the issues you may encounter are:

  • Salt bridges: Salt used in your water softener can form a crusty layer at the top of the tank, leaving a hollow space beneath. This can give you the impression that your tank is full of salt when it’s actually not.

  • Faulty seal kit: Water softeners in Waterloo often need their seal kits replaced because of the amount or chlorine added to the water in the region.

    This is not, however, a frequent problem with the water softeners sold by WaterSmart. Our softeners have Teflon composite o-rings, which stand up better to chlorine than the rubber o-rings used in other water softeners.

  • Leaks: When your appliances are connected to a water source, there is always the potential for leaks. If you notice a leak, contact WaterSmart - our fully insured, licensed plumbers can quickly find the source of the leak and will be able to repair it for you.

  • Blockages: A water softener requires a constant, uninterrupted flow of water. There are different types of blockages that can occur that will stop the water from flowing through your unit. Each make of water softener is constructed differently and may require different procedures to remove blockages and often may require specialized repairs.

  • Motor issues: If your motor is not working, check to see that it is properly plugged into a working electrical outlet and that the power cable is connected correctly. If the motor still doesn't start, then you most likely have a bigger problem that may require motor repair or replacement.

In addition to repairing any water softener, there are several preventative maintenance measures you should be aware of, including diagnostic checks, cleaning outs, ultra violet light replacements, filter replacement and resin bed cleanings.

The skilled technicians at    WaterSmart    can quickly diagnose and repair or replace any water softener, even if you purchased yours somewhere else.

The skilled technicians at WaterSmart can quickly diagnose and repair or replace any water softener, even if you purchased yours somewhere else.


Why You Need a Water Softener in Waterloo

Most drinking water in Waterloo Region comes from groundwater wells along the Grand River watershed. This water is considered to be very hard because of minerals picked up along the way.

Although it is safe for you to drink, hard water contributes to scale build-up in pipes and appliances. Therefore, most Waterloo residents use water softeners to replace the minerals with salt, resulting in softened water.

The City of Waterloo has some of the hardest water in all of Canada. The city ranges between 17 and 38 grains per gallon (gpg). Canada’s average water hardness is only 10.5 gpg, meaning Waterloo’s water is about 2 to 3 times harder than the Canadian average!


There are no apparent health risks to drinking hard water, but some people find the taste unpleasant. Either way, hard water can cause a number of issues in your home. The main reasons maintain and repair a water softener in your Waterloo home include:

  • Prevent damage to your appliances by eliminating mineral buildup

  • Get rid of shower, tub, and toilet stains caused by hard water

  • Clean your dishes and clothes more efficiently

  • Get healthier skin and hair

  • Reduce your monthly water bill

WaterSmart offers a line of high-quality water softeners designed to deal with the conditions of the Grand River watershed.

Our factory trained technicians will expertly set up, install, and repair any water softener.

Our factory trained technicians will expertly set up, install, and repair any water softener.


Need the best water softener repair Waterloo has to offer? Trust WaterSmart!

With decades of experience in the installation and repair of most makes and models of water softeners, WaterSmart is your "go-to" team when your softener isn't functioning to its full potential. We carry extra stock of all the components for our units as well as many parts for other units.

In most cases, WaterSmart can fix any other product on the market. We know water softeners and we are the most trusted professionals in the Kitchener-Waterloo region. 

“What a great experience!! I did a search on the internet, called regarding the price of a water softener and the next day it was installed and we had soft water again. Paul removed the old softener, installed and setup the new one and was out in just over an hour. He also noted that the grounding of water pipe was not done by previous installer and he corrected that as well. Cost was the same as softener that was installed 14 years ago - I am impressed.” (Larry Roes)

Read more customer reviews here.

Contact us today for any problems you are experiencing with your water softener.

Save up to $250.00 on our 25th Anniversary Sale

Right now, we have some great deals on Water Softeners!

Get our Smart Series 30, regularly $1,295.00 for just $1,195 plus HST - Save $100.00, or Our 25th Anniversary Tahoe Series 30, for just $1,345 plus HST , regularly $1,595.00 -Save $250.00 and pay using 12 Equal payments with No Interest!