Water Softener Repair Kitchener-Waterloo


WaterSmart Systems has been in operation for over 20 years in the region of Waterloo and have seen just about everything when it comes to water softener repairs. If you can imagine a  problem, we can fix it, whether it be a motor issue, salt bridge, resin issue, blockage, leak, or some other less common problem. Contact the professionals at WaterSmart for your water softener repair.



Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331

Guelph 519-836-2543

"Purchased a water softener, price was reasonable, sales staff was very informative and not pushy. Install was quick and clean and he gave instructions on the unit. I would highly recommend Watersmart Systems."

- Rob Morgan 



Makes & Models Of Water Softeners That We Repair


We service all makes and models of water softeners. No matter what the make or model, we can repair your unit. We have previous experience with all brands currently on the market. Below is a list of just some of the more common ones we deal with. 


Sears Water Softener Repairs

Kenmore Water Softener Repairs

WaterSmart Water Softener Repairs

Ecowater Water Softener Repairs

GE Water Softener Repairs

Aquamaster Water Softener Repairs

WaterBoss Water Softener Repairs

Fleck Water Softener Repairs

Morton Water Softener Repairs

Whirlpool Water Softener Repairs


Note: we don't repair Culligan and Kinetico units as we are not able to buy parts for these brands.




"Absolutely wonderful! After getting many quotes, checking the quality of units, warranty and businesses through the BBB, I chose to go with Watersmart Systems.

Best equipment, price, warranty, and people!!" - Kim Pickles


Read more customer comments


Common Water Softener Problems We Fix


We can fix any kind of issue you may be having with your water softener. Some of the most common problems we see are the system not providing soft water, system blockages, salt bridges, resin issues, programming issues, faulty motors, or a salt tank with too much water. No matter what your problem is, our technicians will be able to solve the issue. Give us a call today!



Water Softener Replacements


If we determine that your water softener cannot be fixed, or is not worth being fixed, we can provide and install a replacement unit. To learn more about our water softeners, which are both custom designed and custom built for the hard water we have in Kitchener-Waterloo, Ontario, click here



About WaterSmart


WaterSmart is a family run business that has been in business for over 20 years. We pride ourselves on providing great quality work and products at great prices. We offer water softener repair services, water softeners, reverse osmosis drinking water systems, bottled water services, and plumbing services. To learn more about us, click here



Water Challenges Unique To Kitchener-Waterloo, Ontario


Hard water can present a number of problems in your home. Some of those problems include:


 - Difficulties getting dishes or laundry clean

 - Damage to your clothing causing it to wear out faster

 - Damage to your washing machine

 - Damage to your dishwasher

 - Calcium buildup in your shower

 - Sink stains

 - Toilet bowl stains

 - Plumbing pipe damage


Kitchener-Waterloo has a unique water challenge as it has some of the hardest water in all of Canada. Kitchener-Waterloo has a water hardness level of 20-32 grains per gallon in most of the city, versus the national average in Canada of 10.5 grains per gallon. That is 2 to 3 times the average level of water hardness! To see exactly how hard the water is in your neighbourhood, click hereGetting the right water softener that can handle the hardness levels of your water is important to fully eliminate the problems the water in Cambridge can cause. 


To see how hard the water is in your area of the city, click here.



Preventative Maintenance


Water softeners, for the most part, are very reliable and require minimal to no maintenance to keep them running. If you request, though, we can check for salt bridging, inspect water flow, adjust regeneration frequencies, conduct water testing, sanitize the tank, or any other request you may have. If you would like us to perform an inspection or preventative maintenance check, give us a call and we would be happy to discuss further. 



Where Are We Located?


Our office is conveniently located at 105 Lexington Road, Waterloo, ON. Give us a call today to learn what we can do for your water. 


To get directions, click here.